Givebutter Status - Incident history https://status.givebutter.com Givebutter Fri, 27 Mar 2026 19:47:28 +0000 Delayed Email Deliveries Type: Incident Duration: 27 minutes Mar 27, 19:47:28 GMT+0 - Investigating - We are currently investigating delays in outbound email delivery. Some emails may be delivered later than expected. Donation processing and other platform functionality are not affected. Mar 27, 20:14:04 GMT+0 - Resolved - All emails are now being delivered as expected. Thank you for your patience. Type: Incident

Duration: 27 minutes

<p><small>Mar <var data-var='date'> 27</var>, <var data-var='time'>19:47:28</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating delays in outbound email delivery. Some emails may be delivered later than expected. Donation processing and other platform functionality are not affected..</p> <p><small>Mar <var data-var='date'> 27</var>, <var data-var='time'>20:14:04</var> GMT+0</small><br><strong>Resolved</strong> - All emails are now being delivered as expected. Thank you for your patience. .</p> ]]> Fri, 27 Mar 2026 19:47:28 +0000 https://status.givebutter.com/incident/cmn9bcakk016m9kb26c7kd9c4 https://status.givebutter.com/incident/cmn9bcakk016m9kb26c7kd9c4 Auction pages are showing an error when loading. Type: Incident Duration: 40 minutes Affected Components: Dashboard, Marketing Website, Fundraising Pages, API Mar 10, 16:16:00 GMT+0 - Identified - We are continuing to work on a fix for this incident. Mar 10, 16:56:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 40 minutes

Affected Components: , , ,

<p><small>Mar <var data-var='date'> 10</var>, <var data-var='time'>16:16:00</var> GMT+0</small><br><strong>Identified</strong> - We are continuing to work on a fix for this incident..</p> <p><small>Mar <var data-var='date'> 10</var>, <var data-var='time'>16:56:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Tue, 10 Mar 2026 16:16:00 +0000 https://status.givebutter.com/incident/cmmkxb9ak000q5ovqztjk5rgq https://status.givebutter.com/incident/cmmkxb9ak000q5ovqztjk5rgq Degraded services due to a provider outage. Type: Incident Duration: 8 hours and 23 minutes Affected Components: Dashboard, Marketing Website, API, Fundraising Pages Nov 18, 17:52:00 GMT+0 - Resolved - This incident has been resolved. Nov 18, 11:30:00 GMT+0 - Monitoring - A major service provider that Givebutter relies on is experience a significant outage. We are seeing intermittent issues across Campaign pages and our internal pages. We are aware of the issue and are working with our provider and monitoring the situation closely. Nov 18, 14:59:42 GMT+0 - Monitoring - A fix has been implemented and things appear to have resolved. We're still monitoring the situation. Nov 18, 16:03:50 GMT+0 - Monitoring - While we don't have any indication of further, ongoing issues - we're continuing to monitor this situation and awaiting final confirmation from our service provider that all issues have been resolved. Type: Incident

Duration: 8 hours and 23 minutes

Affected Components: , , ,

<p><small>Nov <var data-var='date'> 18</var>, <var data-var='time'>17:52:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Nov <var data-var='date'> 18</var>, <var data-var='time'>11:30:00</var> GMT+0</small><br><strong>Monitoring</strong> - A major service provider that Givebutter relies on is experience a significant outage. We are seeing intermittent issues across Campaign pages and our internal pages. We are aware of the issue and are working with our provider and monitoring the situation closely..</p> <p><small>Nov <var data-var='date'> 18</var>, <var data-var='time'>14:59:42</var> GMT+0</small><br><strong>Monitoring</strong> - A fix has been implemented and things appear to have resolved. We're still monitoring the situation..</p> <p><small>Nov <var data-var='date'> 18</var>, <var data-var='time'>16:03:50</var> GMT+0</small><br><strong>Monitoring</strong> - While we don't have any indication of further, ongoing issues - we're continuing to monitor this situation and awaiting final confirmation from our service provider that all issues have been resolved..</p> ]]> Tue, 18 Nov 2025 11:30:00 +0000 https://status.givebutter.com/incident/cmi4musv902i88xavt6arba3z https://status.givebutter.com/incident/cmi4musv902i88xavt6arba3z Givebutter Platform Maintenance Type: Maintenance Duration: 19 minutes Affected Components: API, Fundraising Pages, Dashboard Aug 19, 05:00:00 GMT+0 - Identified - Givebutter is performing scheduled maintenance on Tuesday, August 19th from 1:00am to 2:00am ET. You might notice a few brief hiccups during this hour while we make everything run even smoother for you. Please check back here for updates. Aug 19, 05:18:31 GMT+0 - Completed - Maintenance has completed successfully. Aug 19, 05:00:01 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 19 minutes

Affected Components: , ,

<p><small>Aug <var data-var='date'> 19</var>, <var data-var='time'>05:00:00</var> GMT+0</small><br><strong>Identified</strong> - Givebutter is performing scheduled maintenance on Tuesday, August 19th from 1:00am to 2:00am ET. You might notice a few brief hiccups during this hour while we make everything run even smoother for you. Please check back here for updates..</p> <p><small>Aug <var data-var='date'> 19</var>, <var data-var='time'>05:18:31</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> <p><small>Aug <var data-var='date'> 19</var>, <var data-var='time'>05:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Tue, 19 Aug 2025 05:00:00 +0000 https://status.givebutter.com/maintenance/cme91u1hk0089xpicwquglgak https://status.givebutter.com/maintenance/cme91u1hk0089xpicwquglgak Third-party service provider issues are intermittently preventing pages from loading Type: Incident Duration: 1 hour and 39 minutes Affected Components: Fundraising Pages, Dashboard, API May 2, 14:36:58 GMT+0 - Identified - One of our third-party service providers is experiencing DNS resolution issues. This may prevent pages from loading across the admin dashboard and public-facing donation pages. We're currently monitoring the status of the issue and will provide an update as it is resolved. May 2, 14:47:09 GMT+0 - Monitoring - We have deployed an update that avoids reliance on the affected third-party service. Performance issues appear to be resolved, and we will continue to monitor our systems to ensure the issue is resolved. May 2, 16:15:48 GMT+0 - Resolved - This issue has been resolved, and we no longer expect to experience any performance issues as a result of it. Type: Incident

Duration: 1 hour and 39 minutes

Affected Components: , ,

<p><small>May <var data-var='date'> 2</var>, <var data-var='time'>14:36:58</var> GMT+0</small><br><strong>Identified</strong> - One of our third-party service providers is experiencing DNS resolution issues. This may prevent pages from loading across the admin dashboard and public-facing donation pages. We're currently monitoring the status of the issue and will provide an update as it is resolved. .</p> <p><small>May <var data-var='date'> 2</var>, <var data-var='time'>14:47:09</var> GMT+0</small><br><strong>Monitoring</strong> - We have deployed an update that avoids reliance on the affected third-party service. Performance issues appear to be resolved, and we will continue to monitor our systems to ensure the issue is resolved. .</p> <p><small>May <var data-var='date'> 2</var>, <var data-var='time'>16:15:48</var> GMT+0</small><br><strong>Resolved</strong> - This issue has been resolved, and we no longer expect to experience any performance issues as a result of it. .</p> ]]> Tue, 2 May 2023 14:36:58 +0000 https://status.givebutter.com/incident/clh6di2ct23577899mw7cbqwfxc https://status.givebutter.com/incident/clh6di2ct23577899mw7cbqwfxc